People, Words & Change Ottawa

Adult literacy, one-on-one.

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You are here: Home / Code of Conduct for Staff, Volunteers, and Learners

Code of Conduct for Staff, Volunteers, and Learners

Everyone involved with People, Words & Change (PWC) is expected to be courteous and respectful. This includes:

  • Keeping all information that we learn about each other private and confidential.
  • Attending scheduled appointments, tutoring sessions, and computer classes.
  • Calling to cancel or reschedule an appointment as soon as possible.
  • Taking good care of PWC books and returning them on time.
  • Being patient, considerate, and having a positive attitude towards each other.
  • Informing a PWC staff member if you are experiencing a problem with cockroaches, bed bugs or lice.
  • Not recording (voice), taking videos or pictures of other persons without their knowledge or consent.
  • Avoiding the consumption, possession, sale, or distribution of marijuana, other drugs, or alcohol on PWC property, and during working/studying hours.

*Updated 18Oct23

One-on-one Tutoring

One-on-one Tutoring

You can ...

  • meet your tutor once a week at a time and place that suits you both
  • work on your learning goals at your own pace
  • learn how you learn best

Literacy & Skills

literacy and skills

Your tutor can help with...

  • reading comprehension
  • spelling and grammar
  • sentence and paragraph writing
  • filling in forms
  • writing notes, messages, and letters
  • reading and writing job-related materials

Computer Lab

computer lab

Learn how to …

  • use a keyboard
  • send emails
  • fill in online forms
  • search the Internet
  • use online learning programs
  • write résumés and cover letters
  • use online job banks

Volunteering

Volunteering

Volunteer tutors form the backbone of our organization. We welcome inquiries from those who are interested.

Donate

What’s Next?

Call 613-234-2494 to talk with our friendly staff about your goals and your past learning and work experiences.

 

Donate

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Donate now powered by Canadahelps.org

People, Words & Change is a non-profit, charitable organization providing opportunities for English-speaking adults in Ottawa to improve literacy, numeracy or basic computer skills which are essential to working, learning, and living. One-on-one tutoring is provided free of charge by volunteer tutors to meet the needs and goals of the learners.

Feedback on the manner in which PWC provides its services to people with disabilities, and any other services, is encouraged and appreciated.

People, Words & Change is a proud member of the Heartwood House community and is grateful to the Ottawa Community Foundation.

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